If you have a question that is not answered here, or you want to talk to us about any aspect of your website design, custom application, setting up or changing your web site, web hosting or website maintenance or domain name registration please feel free to contact us to discuss your requirements.
What is a domain name?
A domain name is a specific web site address that you choose and register with any domain registrar. Our domain name is "it2max.com".
Can I choose you to design my site and use my own web hosting?
Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting ftp & database login username and password so that we can upload and configure your website for you.
Once my website design is completed -what aftersales service do you offer?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date. Whether your site requires an occasional update or ongoing weekly maintenance, we have a solution to keep your site fresh, up-to-date, and accurate. Our cost-effective and convenient web site maintenance plans are designed to meet your particular needs. We are always happy to develop an ongoing relationship with our clients, and are available to attend to any future maintenance and development requirements in connection with your websites. Ongoing web design work for our existing clients is assigned the highest priority.
Will my website design be" Search Engine" friendly?
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated at some point in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
Do you redesign existing websites?
Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies.
What kind of guarantee do you offer?
We completely guarantee our design work. We provide an initial mockup concept of a home page and an inner page based on the creative brief you fill out prior to designing. We then offer an entire round of revisions at no additional charge. In many cases revisions aren't even needed, but when they are necessary - we take your feedback and tweak until the design is just right. We also allow another final revision cycle of the website once all content has been inserted, to make sure your site is ready before launch. Once the concept is finalized, your copy, links, forms and other elements will be added, and your site uploaded to your hosting service.
Once the site is complete, can I make changes and updates to it myself?
Yes, we offer an optional CMS (content management system) that we have developed for just this reason. We can customize the CMS to your professional website and add features specific to your organization. With this CMS you will be able to build new pages, edit existing pages, upload images, documents and more. Our CMS allows you to make text changes to your web site at your convenience, while maintaining site standards for style, layout, and code. We do offer itegration of open source CMS like Wordpress, Joomla, Drupal, DotNet Nuke etc.
What is your payment policy and what type of payments do you accept?
We require 50% of your estimated total as a deposit prior to beginning work. The final payment is due immediately upon completion of the project. We accept credit cards for smaller projects under $500. We accept Visa, Mastercard, PayPal payments. Bank Checks are also accepted from local clients. Your project will begin once your we have received a signed contract and down payment.